ODO Insights & News

Keep up with the latest thinking, tips & tricks, articles, and tools from the OnDemand Operations team.

Lisa Hancock Lisa Hancock

Is “Problem” a Dirty Word?

Challenge. Issue. Obstacle. Snag. There are a lot of words for “problem.” The word itself seems to signify something negative. But, is it?

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Lisa Hancock Lisa Hancock

Crisis & the Mid-Level Manager

There’re a lot of articles written on leadership during times of crisis. Many are focused on executive teams, the best ways to mobilize, and to communicate with stakeholders. However, the experience of middle managers can be vastly different.

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Lisa Hancock Lisa Hancock

Transitioning into a Management Position

Moving from an individual contributor to a manager is no small shift. You’ve now got people looking to you for direction and coaching, and your actions can help to set the stage for your team.

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